Blog tag

downtime NPS articles.

Browse MarionetteOps articles on downtime nps — practical guides for engineering teams running uptime monitoring, server agents, and status pages.

August 1, 2026

How Downtime Affects Your NPS Score

Downtime can lower NPS by disrupting workflows, increasing support frustration, damaging trust, and changing how customers describe your product.

downtime NPS customer experience uptime monitoring churn risk reliability